Privacy at Mr Bet
Information you give us
Creating an account requires your name, username, e-mail address and password. We also keep the messages you send so that we can answer questions and support requests. If required information is missing, we cannot provide the relevant service.
Payment processors handle the billing details needed for payments and refunds. These can include the transaction date, the cardholder's full name and card details. We use payment information to verify details and complete transactions.
Information collected during use
Access logs record details such as your internet protocol address, browser and operating system. We also collect usage information about how you interact with Mr Bet.
Cookies and similar technologies may record your device, device identifier, internet protocol address, general location, anonymous traffic data, areas visited, content viewed or used, and visit time. They support necessary functions, personalization, performance analysis and advertising. The Cookie Policy describes these technologies in more detail.
Why we process your data
We use personal data to create and manage accounts, handle billing and customer correspondence, provide content and services, verify and collect payments, and respond to support requests. We also process data to investigate, detect and prevent suspicious activity, fraud and cybercrime.
Data may be used for market research, analysis, customer surveys and marketing promotions. These activities help us improve and personalize your experience and develop promotions that may interest you. We rely on the performance of our contract, our legitimate interests and consent where required.
When data is shared
Contracted providers may receive personal data when they help us with IT and system administration, hosting, payments, analytics and research, marketing, enriching our records or answering your support requests. Professional advisers may receive it when they provide services for us.
We may disclose data to public or governmental authorities when a legal obligation requires it. If a merger, reorganization, dissolution, sale of a business unit, sale of assets or another significant corporate transaction occurs, data may pass to the acquiring entity. Where required, we will try in a reasonable way to let you know.
Personal data can be stored, accessed and transferred worldwide. We assess cross-border transfers and use the measures described in the privacy notice, including recognized safeguards where needed.
How long data remains
We retain personal data for the purpose for which it was collected or for as long as our legal obligations require. How long we keep something depends on how much data there is, what kind it is and how sensitive it is, how likely misuse or disclosure would be, whether we could reach the same purpose another way, and what rules apply.
When the retention period ends, we delete the data. If complete deletion is not technically possible, we store it and stop using it for any other purpose.
Your choices and rights
Depending on the circumstances, you may ask to access your personal data and receive a copy, correct inaccurate or incomplete data, or request deletion. You may also ask us to restrict processing, receive portable data in certain cases, object to processing where applicable, or withdraw consent at any time. Withdrawing consent does not affect processing already carried out lawfully. You may also complain to the relevant data protection authority.
There is no fee to exercise these rights. For a privacy question or rights request, e-mail [email protected]. We respond within one month.